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  1. APO Box Help Desk
  2. APO FPO Shipping Help and Solutions

APO FPO Shipping Help and Solutions

Solutions, frequently asked questions and known issues.

  • How do I file an insurance claim?
  • Insurance Coverage Prices
  • Retail Solutions
  • Shipping Times
  • Tips to receive the quickest service
  • What are the physical restrictions for APO/FPO packages?
  • Can APO BOX combine multiple packages?
  • Can I expedite my shipping?
  • Do I need to complete a “Change of Address” for my Military APO/FPO address?
  • Holding Packages
  • How do I change my password/forgot my password?
  • How Do I create a custom handling request?
  • How do I update my credit card information?
  • How long will it be before I receive my order?
  • How much postage is required for APO/FPO mail?
  • How will I know when APO Box Receives my package?
  • Is military mail subject to host country customs requirements?
  • Is tracking for my package available?
  • My credit card was declined? What do I need to do?
  • What are the mailing restrictions for APO/FPO Addresses?
  • What are the Military Mail Restrictions?
  • What are the physical size restrictions for APO/FPO packages?
  • What are the recommended APO/FPO packing tips?
  • What are your business hours?
  • What do I need to file a claim for a damaged insured article?
  • What forms of payment do you accept?
  • What happens to my package if it exceeds the physical restrictions?
  • What if I need special handling or insurance for a specific package?
  • What if my package needs signature upon delivery?
  • What is a package link number?
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