Please remember that it is the customer's responsibility to ensure that proper insurance coverage is set for each shipment for their account. Claims will only be paid up to the amount of coverage placed on your packages per your default coverage setting or custom handling request. Insurance coverage is provided by APO Box and is not through USPS. We provide coverage so that your claims process can be as fast and efficient as possible.
You may update your insurance default coverage by logging onto your account at www.apobox.com. You may also submit a custom handling request within the My Account page to change coverage for a specific package without changing your default coverage amount.